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Well i've been up early tending to Tuck, doing some watering outside, catching up on emails. speaking of emails, i got an etsy convo this morning from this woman who has been asking me to make something for her. after agreeing on a price (which she was getting too good of a price for the steps i have to go through to create this item), i told her i would either set up a specialized listing for her or i could send her a paypal invoice. so she convo'd me this morning, saying, "sorry, she wouldn't be paying first" and that she hoped i understood. umm no, i don't. things are prepaid on etsy, that's how it goes. that is what my 100% feedback is for; to read my feedback and see that i can be counted on to send out the merchandise, etc. i've dealt with too many people who "change" their mind, or find something to dislike about an item (and mind you "the item" was their vision of what they wanted...), etc. i told her my time was too valuable not to be paid up front.Tuesday, August 26, 2008
Good Morning
Well i've been up early tending to Tuck, doing some watering outside, catching up on emails. speaking of emails, i got an etsy convo this morning from this woman who has been asking me to make something for her. after agreeing on a price (which she was getting too good of a price for the steps i have to go through to create this item), i told her i would either set up a specialized listing for her or i could send her a paypal invoice. so she convo'd me this morning, saying, "sorry, she wouldn't be paying first" and that she hoped i understood. umm no, i don't. things are prepaid on etsy, that's how it goes. that is what my 100% feedback is for; to read my feedback and see that i can be counted on to send out the merchandise, etc. i've dealt with too many people who "change" their mind, or find something to dislike about an item (and mind you "the item" was their vision of what they wanted...), etc. i told her my time was too valuable not to be paid up front.
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i completely understand your irritation with this, kecia. if you are looking for suggestions, here's one from me: get her ideas then lay out the pieces and take a photo of the design. or produce a sketch with written design outline. send this to her and upon approval of the design, she pays 50% of the final price up front. begin work on the project at this point. upon completion she pays the remainder plus shipping/handling. if there is any refusal at this point, she forfeits the up front money. if this works, you could add a blurb about your commission policy to your store intro so you don't have to fuss with people about it. once it is written as store policy they should expect to follow your rules.
ReplyDeleteJeez louise. I cannot believe someone expects you to spend time creating a piece for them without committing upfront. Any time I've done commissioned work, I have given an estimate and asked for a deposit (50%) before I order the supplies. If the seller reneges, I keep the deposit (which has probably been used to purchase the necessary supplies which I may or may not be able to use in the future).
ReplyDeleteI don't know what your shop policies on etsy are, but like Kelly says, it might be wise to add a bit about commissions so that people know what to expect.
As for this person -- well, she needs a nice tall glass of reality juice.
As you should! Of course your time is too valuable not to paid up front. Ugh - frustrating!
ReplyDeleteIsn't it amazing how some people only value thier own time and efforts?
ReplyDeleteOh wow, what a lovely picture!!!
ReplyDeleteSo serene!
One of these days, hope springs eternal here, people will come to the realization that an artist is not paid for the components he or she may use but for his or her talent and vision.
ReplyDeleteUntil then as Kelly said 50% in advance or wave to them good bye with a smile in your pretty face.
Allegra
Completely off topic --- I was thinking about going to a local, new bead shop in my town and really got excited about doing that now after looking at your beads! Karol
ReplyDeleteOh Girl, I feel your Frustration. I had a Etst customer today who did not know how to log into HER own PayPal account!!! I just don't get it.. Jamie
ReplyDeleteShe sounds like TROUBLE! Stick to your guns and don't let her jerk you around!!
ReplyDeleteIt has been my experience that if someone does not want to pay now, they will not want to pay later. You have great intuition, trust it on this one. If you loose the sale, you may have saved your time and talent for a more appreciative audience! I love seeing all your new pieces, you are so good at putting all the cool elements together and making them into art!! -Sandra
ReplyDelete